Terms and Conditions

1. Booking & Payments

• A non-refundable deposit of 25% is required to confirm your booking.
• Full payment must be completed at least 7 days before the departure date.
• Failure to complete payment on time may result in cancellation of your booking without refund of the deposit.

2. Health & Safety

• Participants are advised to carry personal hand sanitizer and follow hygiene practices.
• Guests who are unwell (fever, cough, etc.) should not join the tour and must inform the company in advance.
• Participants must bring sufficient personal medication for the duration of the trip.
• Participants are responsible for ensuring they are medically fit for travel.

3. Participant Conduct

• Respectful behavior toward fellow travelers, staff, and local communities is required.
• Misconduct (including harassment, abusive language, illegal activity, or substance abuse) may result in removal from the tour at the reasonable discretion of the tour leader.
• Refunds in such cases, if any, will be determined based on the situation.

4. Prohibited Items

• Illegal or restricted items, including weapons and narcotics, are strictly prohibited.

5. Transportation Conditions

• Air conditioning may be limited or turned off on mountainous terrain for safety and vehicle performance.

6. Accommodation

• Shared accommodation may include 4–5 participants per room, with a combination of beds and mattresses. Cooperation with roommates is expected.

7. Itinerary Changes

• The company reserves the right to modify the itinerary due to weather, safety concerns, political conditions, or other circumstances beyond reasonable control.
• Reasonable alternatives will be provided where possible.

8. Minimum Participants

• Trips are subject to a minimum number of participants. If this requirement is not met, the company reserves the right to cancel or reschedule the trip.

9. Assumption of Risk & Liability

• Travel and adventure activities involve inherent risks, including natural hazards and unforeseen events.
• The company will take reasonable measures to ensure safety but is not liable for events beyond its reasonable control (force majeure).
• Nothing in these terms excludes liability for negligence where such exclusion is not permitted by law.

10. Emergency & Medical Costs

• Any costs related to medical treatment, emergency evacuation, or rescue services will be the responsibility of the participant.

11. Personal Belongings

• Participants are responsible for their personal belongings. The company is not liable for loss, theft, or damage.

12. Insurance

• Participants are strongly advised to obtain personal travel insurance covering medical emergencies, cancellations, and personal belongings.

Cancellation Conditions & Refund Policy

13. Cancellation by Participant

• 10 days or more before departure: 50% refund of advance payment
•  7–9 days before departure: 30% refund of advance payment
• Less than 7 days before departure: No refund

14. No-Show / Late Arrival

• Failure to join the tour at the scheduled time without prior notice will be treated as a no-show and no refund will apply.

15. After Trip Start

• No refunds will be provided for unused services once the trip has commenced.

16. Company-Initiated Changes

• In case of cancellations or major changes due to force majeure (e.g., weather, natural disasters, political unrest, road closures), reasonable alternatives or credits may be offered.

17. Non-Refundable Costs

• Certain third-party costs (e.g., hotels, permits, transport bookings) may be non-refundable and deducted from any applicable refund.

18. Pricing & Additional Charges

• Prices are quoted in PKR. Any foreign currency equivalents are approximate. In case of significant fuel price increases:

o PKR 10 increase → PKR 1,000 per person (~CAD 5)

o PKR 20 increase → PKR 2,000 per person (~CAD 10)

• Any such changes will be communicated in advance.
• Additional services or extended stays will be charged separately.
• Extra day charge: PKR 4,000 per person (~CAD 20)

19. Inclusions & Exclusions

• Package inclusions and exclusions will be clearly communicated at the time of booking.
• Personal expenses, optional activities, and services not listed are not included.

20. Environmental Responsibility

• Participants must respect the environment. Littering or environmental damage will not be tolerated.

21. Respect & Non-Discrimination

• Respect for all cultures, religions, and individuals is mandatory. Discrimination or harassment will not be tolerated.

22. Photography & Media

• The company may capture photos/videos during the trip for promotional purposes.
• Participants who do not wish to appear must inform the company in advance.

23. Customer Responsibility

• Participants must follow local laws, safety guidelines, and instructions from guides at all times.

24. Force Majeure

• Force majeure includes but is not limited to natural disasters, weather conditions, political unrest, road closures, and government restrictions.

25. Governing Law

• These Terms & Conditions are governed by the laws of Pakistan.

26. Dispute Resolution

Any disputes will be handled in good faith with the aim of reaching a fair resolution.

27. Acceptance of Terms

• By booking a tour, participants confirm that they have read, understood, and agreed to these Terms & Conditions.